Guarantee & Returns
Guarantee
Return Policy
Guarantee
At Slowjuice.nl we stand behind our products, our service and our customer. If for any reason you are dissatisfied with your order, please do not hesitate to contact Slowjuice.nl. We will either provide a similar product or refund you the purchase price.
Should your product fail, you can also count on us. All our products are covered by the supplier guarantee. The duration of this guarantee is stated with each product.
Please notify Slowjuice.nl before returning an item.
Defect on receipt.
Should your product not be fully functional or damaged immediately upon receipt, please contact Slowjuice.nl immediately. Slowjuice.nl will provide a suitable solution.
Return Policy
In the Netherlands a statute approval period of 7 working days exists. Within this period the buyer may return the ordered products without providing any reason. Returns are accepted only if the product is unused and in the undamaged original packing. On receipt of the return shipment Slowjuice.nl will reimburse the purchase price of the product(s). Slowjuice.nl will transfer the reimbursement amount to the buyer's bank account within 7 days.
The shipping and insurance costs for such return are for account of the buyer. Slowjuice.nl is never to be held liable for any damages to the product and/or packaging, incurred during the return shipment.
Slowjuice.nl is never to be held liable for any damages to the product and/or packaging, incurred during the return shipment.
Slowjuice.nl shall not refund or exchange products if:
• the product is unwrapped, but not defective
• the product is used, but not defective
• you have tried to repair a defect
• the user instructions were not followed
